"Dear Essentially Natural Team,
Wow, you have taken customer service to the next level! A BIG thank you for the excellent online service and the prompt delivery of my first Essentially Natural order. My online order was placed at 21:20 last night, and delivered at 14:35 this afternoon - delivery in less than 24 hours! It is an absolute pleasure shopping with you. Have a wonderful weekend and keep up the good work! Kind regards,"