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Payment Options

At Essentially Natural, we're committed to providing you with a seamless and secure shopping experience. Our instant payment gateways are encrypted and secure, so you can shop with peace of mind.

Frequently Asked Questions

What payment options do you provide?

We offer a range of payment options, secured by Peach Payments, Payfast, Payflex & Ozow:

  • Credit Card (Visa, MasterCard & Amex)
  • Cheque Card & Debit card
  • EFT Bank Transfer
  • Instant-EFT
  • Payflex interest-free installment payments
  • MasterPass
  • SnapScan
  • Zapper
  • SAMSUNG Pay
  • ApplePay
  • RCS store cards
  • Cash deposits at an FNB ATM
  • Gift Voucher

Peach Payments

Peach Payments processes 3D secure enabled transactions on our behalf:

  • Card: Visa, MasterCard & Amex
  • Pay By Bank: Nedbank, ABSA, FNB & Standard Bank
  • Scan To Pay

Payfast

Payfast handles secure online payments on our behalf, including:

  • Credit & Cheque card
  • Samsung Pay
  • Instant EFT
  • Capitec Pay
  • SnapScan
  • Zapper
  • Bank QR Code Apps
  • Scan to Pay
  • Store Cards
  • Debit Card

Payflex

Payflex offers an online payment solution that allows you to pay over 6 weeks, interest-free.

Sign up here: Payflex Customer Registration

Ozow

Ozow is an easy, automated EFT solution that can be completed in seconds while staying secure.

EFT Bank Transfer payment

EFT (Electronic Fund Transfer) Banking Details

Bank : FNB 

Branch No. :  250355 (Rivonia)

Account Name : The Essentially Natural Domain

Account No. :  62492496768

Account Type : Business Cheque / Current

Proof of Payment: payments@essentiallynatural.co.za

How do I pay via EFT?

Once you have selected EFT as your payment option on checkout, click "complete order".

The next page will display our bank details for you to make the payment.

You will also receive both an order confirmation and an EFT payment instruction email once you have selected EFT as your method of payment. This email will confirm our banking details as well.

Please make sure you use your current Essentially Natural order number as the payment reference number. 

Send proof of payment to payments@essentiallynatural.co.za and your payment will be processed as soon as possible. However, please note: we can only accept official bank-generated PDF proof of payment. Unfortunately copied text, screenshots or forwarded emails can not be accepted.

Is it safe to pay online?

We understand concerns about online payments, especially for first-time users. However, please rest assured, transactions on Essentially Natural websites, and via our payment gateways, are safe and secure.

All transactions occur on a secure page. All of our payment gateways adhere to stringent encryption protocols and payments require independent authorisation by you. We do not store any credit card details on our website.

Please don't hesitate to let us know if you have any questions or concerns.

How do I pay using a credit card?

When selecting credit card payment during checkout, you'll be guided to a secure payment page where you can input your credit card details.

This process is safe and secure and are enabled by OTP authorisation. All of our payment gateways employ the highest encryption standards and no credit card details are stored or retained on our website.

You will need to enter a one-time password (OTP) which is generated using 3DSecure payment security technology. We take your payment security extremely seriously and 3DSecure payment security helps ensure online payment protection and fraud prevention.

Can I pay by debit card?

If your Debit Card has a CVV number and an expiry date, and a Visa, Mastercard or Amex logo, then you can use it to make payment via Payfast or Peach Payments.

Can I pay on delivery?

Sorry, no. Before an order can be processed by our warehouse team, orders have to be placed and paid for online.

Can I make a cash payment?

Cash deposits made at FNB ATMs are accepted.

Please select the EFT Bank Transfer / FNB ATM Deposit option. Once you have selected this as your payment option on checkout, click "complete order".

The next page will display our bank details for you to make the payment.

You will also receive an order confirmation email. This email will confirm our banking details as well.

Please make sure you use your current Essentially Natural order number as the payment reference number. 

Cash deposits made at a teller inside the bank are not accepted. They incur a very significant fee and we retain the right to cancel your order and refund any payments made without provision for the additional fees levied.

Cash payment is not accepted at our warehouse. We hold no cash on the premises and there are no retail-store facilities.

Questions? Contact us.