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SAFE & SECURE SHOPPING & PAYMENT 
FREE DELIVERY FOR ORDERS OVER R400
Sizes: 500g,1kg.
D-Panthenol Gel, naturally derived from vitamin B5, is suitable for DIY hair care and skincare products.
Usage: 1% added to the water phase.
If you're paying by card you'll need to enter a one-time password (OTP) which is generated using 3DSecure payment security technology. If your card is not 3DSecure enabled then you may not be able to make an online payment with it. We take your payment security extremely seriously and 3DSecure payment security helps ensure online payment protection and fraud prevention. You can find out more about 3DSecure and how to register with your bank here.
Please note that we can't accept cheques or bank teller payments (deposits made at an FNB counter inside the bank) without additional fees being incurred, however you can make cash deposits to an FNB ATM. If you need any assistance or have any questions in this regard, please contact us prior to making payment. We're here to assist.
Our delivery options:
> Door-to-door courier delivery: nationwide shipping with The Courier Guy, Dawn Wing Express, CourierIt or FastWay
> Delivery to your nearest Pargo Point
> Delivery to your nearest PostNet Branch
> Delivery to your nearest South African Post Office Counter
If the value of the goods in your cart is less than R400 then a shipping fee will be applied. You can select your preferred option by rate or what is most convenient for you.
Read more:
Shipping Rates:
| Local (Cape Town Main Areas) | ||
| R400.00 or more | Courier Door to Door Delivery | FREE |
| R399 or less | Courier Door to Door Delivery | R45.00 |
| Main Centres | ||
| R400.00 or more | Courier Door to Door Delivery | FREE |
| R399 or less | Courier Door to Door Delivery | R70.00 |
| Regional & Outlying | ||
| R400.00 or more | Courier Door to Door Delivery | FREE |
| 0.00 - 2.00kg | Courier Door to Door Delivery | R90.00 |
| 2.01 - 5.00kg | Courier Door to Door Delivery | R100.00 |
| 5.01 - 10.00kg | Courier Door to Door Delivery | R110.00 |
| 10.01kg or more | Courier Door to Door Delivery | R120.00 |
Please remember: our couriers can only deliver to street addresses and they do not deliver to embassies, malls and chain stores, plots, farms, mines and to some outlying towns and townships. If our couriers can't deliver to your address we'll contact you to make alternative arrangements. There are no deliveries on weekends or public holidays.
One of our courier partners – The Courier Guy, CourierIt, Dawn Wing Express or FastWay - will deliver to your physical address, Monday to Friday, 8am to 5pm. If you are at a business address during working hours then please register these details for your courier delivery unless someone is at home to sign for your parcel.
If you live in a main city centre then approximate shipping time is 1-3 working days, nationwide. If you live in an outlying area delivery may take up to 7 working days. The shipping time of heavy goods, bulk purchases and to regional areas is generally 3-5 working days.
Post office shipping takes approximately 4 to 7 working days. Please remember to take your tracking reference and your ID with you when you go to collect your parcel.
Unforeseen circumstances like adverse weather, load shedding, hijacking, strikes or supplier issues could prolong the delivery time. It's rare, but it can happen. Late delivery is not grounds for refund or cancellation of already shipped orders but if you are in any way concerned about the current location of your parcel and ETA of delivery, please contact us with your order number so that we can follow up for you.
During lockdown, we're exclusively delivering products that are considered essential and that support good health, nutrition, hygiene and sanitation, household cleaning, personal care and complementary wellness products.
Let us know if you have any questions, or need help placing an order. We'll get back to you as soon as possible.
