2023 Festive Season Shipping & Collection

Please note: The Festive Season is here! Our online store is, as always, open for orders and our team of elves will continue to do their utmost to get your goods delivered to you as quickly as possible. The below information is simply recommended reading if you have any deadlines to meet.

As a gentle reminder; both our warehouse and our courier partners' do not operate on weekends and public holidays. Rest assured however that paid orders, for in-stock products, will be actioned ASAP on the first available business day.

Factors that impact an order's delivery ETA include; when you place your order, where your parcel is to be delivered, and when order payment is received. External factors beyond our control may also lead to delivery delays. Should you ever have any queries regarding your order's progress; please reach out to us using one of our support channels and we'll gladly advise and assist.

While our dedicated courier partners will be delivering throughout December, they will be operating with reduced staff from December 22, 2023 until January 3, 2024. As such, deliveries during this period may be impacted. Please be mindful of this when placing your orders.

SHOPPING FOR GIFTS?

Our courier partners suggest placing your orders no later than the below dates to help ensure delivery by Friday, December 22nd 2023:

- Tuesday, 12 December 2023 - all regional and outlying areas

- Thursday, 14 December 2023 - all main centres

- Tuesday, 19 December 2023 - local (Cape Town & surrounds)

DECEMBER ORDER COLLECTIONS

Warehouse collections close at 11h00 on:

- Thursday, 14 December 2023 (also, early courier cut-off)

- Friday, 22 December 2023 (also, early courier cut-off)

- 27-30 December 2023 (also, early courier cut-off)

Please don't hesitate to contact us if you have questions about the December shipping and collection schedules, or if we can be of help in any way.